Grab ‘n Go

Half Day Programs


Designed for professionals with very tight schedules, this half-day program focuses on critical leadership skills and management practice development. All Grab n’ Go courses combine lecture and small group discussion to generate actionable ideas and insights that can be put into practice immediately. Class sizes are limited.


    Conflict Resolution

November 9, 2022


Alliance Management

December 7, 2022


*To inquire about group rates, please email*

Conflict Resolution for High Performance Drug Development Teams

All drug development teams must be able to resolve disputes in an efficient and constructive manner. TCSDD’s Conflict Resolution for High Performance Drug Development Teams is an interactive course that will teach participants how to identify, resolve and mitigate conflicts that might arise with team members, functions, or senior management using practical and productive approaches.
We will examine the latest frameworks, models and strategies for reducing and resolving conflicts, at both the individual and team levels, while sustaining motivation, enhancing productivity and building high performance teams. We will also study ways to enhance communication and curb potential disputes before they escalate into conflict. Through case studies and breakout sessions participants will gain hands on experience with multiple conflict resolution strategies.
Each course will be 4 hours in duration and limited to 20 participants to allow for significant engagement and networking opportunities. To provide additional support for applying course lessons at work, we will schedule “Virtual Office Hours” two weeks after the course. This will allow participants to share success stories, gain additional insights and discuss some of their most pressing challenges with peers and instructors.

Earn a Digital Course Completion Badge & Certificate!

  • Showcase the knowledge and skills you acquired from the program.
  • Share your learning achievements with clients, employers, and colleagues on online platforms and social media networks like LinkedIn, Facebook and Twitter.

Course Facilitator

Robert Franco, PhD

Course Facilitator President, Coe Point Associates LLC

With over 24 years of consulting experience, Dr. Franco led PwC’s Pharmaceutical R&D practice where he specialized in improving pharmaceutical drug development, technology transfer, clinical trial operations, and manufacturing. Dr. Franco has worked with the senior management of several large pharmaceutical and biotechnology companies, NGOs, and multinational organizations to implement complex change management initiatives to improve growth, reduce costs, and remediate quality and regulatory issues. Dr. Franco has eight management consulting articles, 13 technical publications, and three patents to his name and has served on several international technical review and regulatory standards committees. He has a Doctor of Philosophy and Master of Science in biochemistry from the University of Rochester.


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Additional Topics Offered on a Varied Schedule

  • Enhancing Productivity and Performance of Remote or Distributed Teams
  • Accelerating Product Development: Advanced Project Planning Strategies
  • Conflict Resolution and Improved Communications
  • Managing Strategic Partners, External Collaborators, and Service Providers